oksports Privacy Policy

This Privacy Policy is issued by oksports ("oksports," "we," "us," or "our"), the operator of the online gaming platform accessible at oksports.club. oksports acts as the data controller in respect of the personal data collected through the Platform, meaning we determine the purposes and means by which your personal data is processed.

oksports is committed to protecting the privacy and security of all players who access our Platform. This policy applies to all personal data collected through the oksports website, mobile-optimized interface, customer support channels, and any other touchpoints through which you interact with oksports.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your relationship with oksports.

oksports collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. We collect data in three primary ways: information you provide directly, information generated by your use of the Platform, and information received from third parties.

Information You Provide Directly

• Registration data: Full name, date of birth, email address, mobile number, and residential address.
• Identity verification (KYC) documents: Government-issued ID such as Philippine passport, SSS ID, UMID, driver's license, or PhilSys National ID; proof of address documents.
• Financial data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history.
• Source of funds declarations: Where required by anti-money laundering regulations.
• Customer support communications: Records of your interactions with our support team, including chat logs and email correspondence.

Information Generated by Platform Use

• Gaming activity: Game history, bet amounts, win/loss records, session duration, and game preferences.
• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Log data: Pages visited, features used, timestamps, referring URLs, and error logs.
• Location data: General geographic location derived from your IP address (not precise GPS location).
• Cookie and tracking data: As described in Section 6 of this policy.

Information from Third Parties

• Payment processors: Transaction confirmation and fraud screening data from GCash, PayMaya, and banking partners.
• Identity verification services: Results of automated KYC checks performed by our verification partners.
• Fraud prevention services: Risk scores and flagging data from third-party fraud detection providers.

oksports uses your personal data for specific, legitimate purposes directly related to operating the Platform and fulfilling our legal obligations. The table below summarizes the primary purposes for which we process your data.

oksports does not use your personal data for automated decision-making that produces significant legal effects without human review. Where automated systems flag an account for review (e.g., fraud detection), a qualified member of our compliance team reviews the case before any action is taken.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, oksports processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and game delivery — is necessary to provide the services you have signed up for.
• Legal obligation: Certain processing activities are required by Philippine law, including KYC verification under PAGCOR regulations, transaction monitoring under the Anti-Money Laundering Act (AMLA), and data retention requirements.
• Legitimate interests: We process certain data based on our legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, security monitoring, and platform analytics — provided these interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent for specific processing activities (such as sending promotional communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

oksports does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

Service Providers

We engage trusted third-party service providers to assist in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, fraud detection platforms, and customer support tools. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable Philippine data protection law.

Game Providers

Where you play games supplied by third-party game studios integrated into the oksports Platform, limited technical data (such as a pseudonymous player identifier and bet/win data) may be shared with the game provider solely for the purpose of delivering the game and maintaining game integrity. Game providers do not receive your name, contact details, or financial information.

Regulatory and Law Enforcement Authorities

oksports is required by Philippine law to share certain data with regulatory and law enforcement authorities, including:

• PAGCOR — for licensing compliance and regulatory oversight.
• Anti-Money Laundering Council (AMLC) — for suspicious transaction reporting under AMLA.
• National Privacy Commission (NPC) — in the event of a data breach or upon lawful request.
• Philippine National Police (PNP) or National Bureau of Investigation (NBI) — pursuant to a valid court order or lawful request.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of oksports's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity before your data is transferred.

oksports uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your session security, and to understand how players use the Platform so we can improve it. We do not use third-party advertising or retargeting cookies.

Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking core Platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations. Disabling these may affect your experience.
• Analytics cookies: Help us understand how players navigate the Platform — which pages are visited most, where players encounter errors, and how features are used. This data is aggregated and anonymized where possible.

Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will prevent you from logging in to your oksports account. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

oksports implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• TLS 1.3 encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records.
• Multi-factor authentication for all internal staff access to systems containing personal data.
• Role-based access controls ensuring that staff can only access the personal data necessary for their specific job function.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• 24/7 security monitoring with automated alerting for suspicious access patterns or anomalies.
• Secure data centers with physical access controls, CCTV monitoring, and environmental protections.

Data Breach Response

In the event of a personal data breach that poses a risk to your rights and freedoms, oksports will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by the Data Privacy Act. Affected players will be notified without undue delay where the breach is likely to result in a high risk to their rights.

oksports retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data disposal procedures. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by oksports. These rights are not absolute and may be subject to limitations under applicable law.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 12. We will respond to all valid data rights requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it.

We may need to verify your identity before processing a data rights request to ensure we do not disclose your personal data to an unauthorized person. Identity verification for data rights requests is carried out using the same KYC information held on your account.

oksports is an online gaming platform strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21.

During the registration process, all applicants are required to provide their date of birth and submit a valid government-issued ID for age verification. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be returned, and all personal data associated with the account will be deleted, except where retention is required by law.

oksports reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will notify you by:

• Posting a prominent notice on the oksports Platform for a period of at least 30 days before the changes take effect.
• Sending an email notification to the address registered on your account.
• Updating the "Last Updated" date at the top of this policy.

Your continued use of the oksports Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the Platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how oksports protects your personal data. The current version of this policy is always available at oksports.club/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way oksports handles your personal data, please contact our Data Protection Officer (DPO):

We aim to resolve all privacy-related inquiries within 30 days. If you are not satisfied with our response, or if you believe that oksports has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

For general support inquiries unrelated to data privacy, please visit our FAQ page or contact our customer support team through the Platform's live chat feature.